Privacy Policy

1. Information We Collect

We may collect and process various types of information from users of our Site, including:

  1. Personal Data

  • Name
  • Email address
  • Phone number
  • Company / Organization name (if applicable)
  • Job title
  • Address (billing, event, or correspondence)
  • Any other information you provide us when filling out contact forms or registering for our services or events.

  1. Usage Data

  • IP address
  • Browser type
  • Operating system
  • Pages you visit
  • Time spent on pages
  • Referral URLs
  • Other analytics data (e.g., how you navigate through our Site)

  1. Cookies and Tracking Technologies

  • We may use cookies, web beacons, tracking pixels, and similar technologies to collect information about how you use our Site.
  • Cookies help us remember user preferences, improve Site performance, and analyze usage.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our Site

  • Respond to your inquiries, messages, or service requests

  • Send you marketing or promotional communications (if you have opted in)

  • Personalize your experience on our Site

  • Analyze trends and usage to improve our services

  • Prevent fraud, enforce our terms, and protect our rights

  • Comply with legal obligations and regulatory requirements

3. Legal Basis for Processing (Where Applicable)

While Pakistan does not currently have a fully operational comprehensive data protection law, we base our data processing on:

  • Consent: When you voluntarily provide us with your personal data (e.g., via contact forms).

  • Legitimate Interests: For analytics, improving our services, and communicating with you about our offerings.

  • Legal Obligations: When required to comply with Pakistani laws, including the Prevention of Electronic Crimes Act (PECA) 2016, or any other regulations. 

We also acknowledge the establishment of the National Commission for Personal Data Protection (NCPDP) under the Personal Data Protection Bill 2023. While the regulatory landscape is evolving, we strive to adhere to high standards of data protection.

4. How We Share Your Information

We may share your information in the following situations:

  • Service Providers / Vendors: We may share data with third-party service providers who help us operate our business (e.g., web hosting, email service, analytics).

  • Legal Obligations: We may disclose your data if required by law, legal process, or to comply with a government request (e.g., court order).

  • Business Transfers: If MARCEM is involved in a merger, acquisition, or asset sale, your personal data may be transferred.

  • Protection of Rights: To protect our rights, privacy, safety, or property, or that of our users or the public.

5. Data Retention

We will retain your personal data only as long as it is needed for the purposes described in this Privacy Policy or until you ask us to delete it (subject to legal and operational needs). For example:

  • We may keep contact information to stay in touch or send you updates, unless you ask us to stop.

  • We may retain analytics and usage data for longer, for internal analysis, improving the Site, or for security reasons.

6. Security of Your Data

  • We use technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

  • However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Cookies Policy

  • We use cookies and similar tracking tools to improve your experience and gather analytics.
  • You can control or disable cookies through your browser settings. Be aware that disabling cookies may affect the functionality of our Site.
  • For more details on how we use cookies, please check our Cookie Notice / Cookie Settings (if available on Site).

8. Your Rights

Depending on applicable laws, you may have certain rights over your personal data, including:

  • Access: You can request access to the personal data we hold about you.

  • Rectification: You may ask us to correct inaccurate or incomplete data.

  • Erasure: You may request deletion of your personal data (subject to legal obligations).

  • Restriction: You may ask us to limit how we use your data.

  • Objection: You may object to certain types of processing (e.g., direct marketing).

To exercise any of these rights, please contact us using the details provided below.

9. Third-Party Links

  • Our Site may contain links to third-party websites (e.g., social media, partner sites).

  • We are not responsible for the privacy practices or content of those sites.

  • Please review the privacy policies of any third-party sites you visit.

10. Children’s Privacy

  • Our Site is not intended for children under the age of 13 (or another applicable age, if you want to set one).
  • We do not knowingly collect personal data from users under this age.
  • If you believe a child under the age has provided personal data to us, please contact us — and we will take reasonable steps to remove that data.

11. Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations.

  • When we do, we will post the new policy on this page with a revised “Last updated” date.

  • We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions, concerns, or requests related to your personal data or this Privacy Policy, you can contact us:

  • info@marcem.com.pk
  • 0312-1253115
  • Plot # 15-C, mezzanine floor, 4th Zamzama Commercial Lane, D.H.A. Phase 5 Defence Housing Authority, Karachi, Sindh 75500

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